AVEDA Education - Points of Connection: Spa

  • Brown Aveda Institute Rocky River 19336 Detroit Road Rocky River, Ohio, 44116 USA

Unforgettable guest experiences. They’re the heartbeat of every Aveda spa and the mark of 
distinction that sets our brand apart. This course will introduce you to Aveda’s signature approach to spa service—The Points of Connection. Following a simple series of actions performed with every guest, you’ll use meaningful conversation to create customized spa experiences with a big payoff for you—a benchmark surge that will unlock your personal success.