We're Hiring a Front Desk Coordinator at Our Strongsville School


Brown Aveda Institute in Strongsville is hiring a Front Desk Coordinator for a part-time position including Saturdays and evenings.

The candidate will work with all aspects of customer service at front desk and in retail area.

Essential Functions:

  • Greets customers
  • Knowledgeable in computer software, SalonBiz and other standard software packages
  •  Serves as a resource to clients regarding school services, pricing information, and product knowledge
  •  Checks customers in for services and executes completion of necessary paperwork
  •  Book appointments utilizing knowledge in computer software
  • Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift
  • Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management
  • Arranges merchandise and helps put out inventory on shipment days
  • General cleaning such as shelves, counters, coffee bars, etc.
  • Solicits sale of new or additional services
  • Experience in face to face retail sales or direct sales
  •  Maintain and promote positive public relations
  •  Audits register amounts during opening and closing procedures
  •  Provide general administrative functions and completes other duties as assigned or directed.
  •  Performs other duties as required

Position Qualifications:

  • High school graduate with previous experience in customer service preferred
  •  Excellent customer service and organizational skills
  •  Detail oriented
  •  Computer knowledgeable
Posted on March 29, 2018 and filed under employment, news.